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Be prepared for emergencies…..

Ř     Keep a flashlight and battery powered radio on hand (with fresh batteries) 

Ř     Learn how to check your circuit breaker panel or fuse box

If the power goes out………

Ř    DO NOT ATTEMPT TO MOVE OR TOUCH ANY POWER LINES, TREES OR OBSTACLES. 

Ř      Look outside and see if the outage has affected your neighbors 

Ř      If not, check your circuit breaker panel or fuse box for possible internal problems 

Ř     If your neighbors are without power too, look around for any possible causes

·       Trees or branches on the lines

·       Downed wires

·        Flashes of light 

Ř     Turn on your battery operated radio – we will advise the local stations of the problems and the status of the repairs 

Ř     During normal business hours call 315-764-0253 to report the outage. 

Ř     After business hours call 315-764-0676. 

Ř      Be patient, other customers will probably be calling as well 

Ř     Check on elderly relatives and neighbors and advise emergency services if they are in need of assistance 

Ř      Be extremely careful if using kerosene lamps or generators 

Ř      We will restore your service safely, quickly and efficiently

71 East Hatfield St. P.O. Box 209
Massena, New York 13662 - 0209
(315) 764-0253
After Hours/Emergency Number: 315-764-0676
info@massenaelectric.com