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For our Residential Customers...

When Massena Electric was created in 1981 there were many who were concerned that our reliability, rates and customer service would not be as good as our predecessors.  It was a valid concern.  Today, Customer Service remains a top priority at Massena Electric.  Evidence of this is our reliability, which is among the best in the nation, and our rates, which are among the lowest in the state.  Our friendly and courteous office staff is also available by phone or in person.

Massena Electric’s Office Hours:

January 1 through Memorial Day – 8:00 am to 4:30 pm Monday-Friday
Memorial Day through Labor Day – 7:00 am to 3:30 pm Monday-Friday
Labor Day through December 31 – 8:00 am to 4:30 pm Monday-Friday

We look forward to serving our community for many years to come!

71 East Hatfield St. P.O. Box 209
Massena, New York 13662 - 0209
(315) 764-0253
After Hours/Emergency Number: 315-764-0676

Thank you for visiting the Residential section of the MED web site. We hope you find the information you are looking for on these pages: