Business

Business

Get Flexible Business Power!

Businesses around the United States and Canada today are continually faced with a real challenge; the high cost of stable energy.


The Massena Electric Department has been delivering low cost, reliable power to its customers for over a quarter century. Massena Electric’s rates are well below the neighboring utilities, and some of the lowest in the United States. Because of Massena’s location, this not only includes the utilities found in New York, but also those in the provinces of Ontario and Quebec. In addition, Massena Electric’s reliability is in the top quartile nationally.


Massena Electric has added an Individual Service Agreement Rate or “Flex Rate” to its tariff to help businesses. The “Flex Rate” is a negotiated rate between Massena Electric and eligible non-residential customers. The negotiated rate will be at a discount compared to Massena Electric’s standard tariff rate and will be designed to help new businesses get started in Massena, and existing businesses grow in Massena. The rate and discount will vary depending on the customer. The “Flex Rate” is not a permanent rate. The length will vary, and all customers will be phased into the appropriate tariff rate .


In addition to a negotiated rate, financial arrangements to waive certain upfront startup costs may be made under the “Flex Rate” agreement. The costs can include, but are not limited to, special installation needs and/or security deposits.


The rate has already been approved by the Massena Electric's regulator and is available to any new or expanding business that meets the eligibility requirements, and is looking to do business within Massena Electric’s service territory.  For additional information, contact Andrew J. McMahon, Superintendent of Massena Electric at
315-764-0253.

View Our Service Area

Power Up Your Business with Massena Electric!

Discover Our Business Power Program for Competitive Rates and Reliable Service.

Reliability Is Our Priority!

At Massena Electric, we take reliability seriously and understand how crucial it is for both our business and residential customers. We continuously invest in new infrastructure to ensure the highest level of service reliability and distribution system improvement. Our customers have come to expect this level of reliability, and we are committed to delivering on this expectation.


If you're a business owner looking for a new location, we understand that a reliable source of electricity is essential for your operations. With a long-standing commitment to reliability, Massena Electric has prioritized this aspect of our service. We are proud of our track record, and the numbers support our efforts to maintain and improve reliability for our customers.


  • Reliability rating in the Top 10% nationally
  • System reliability rating of 99.995%
  • Annual Interruption in the U.S. top quartile, and far below the U.S. and Canadian average (SAIFI Comparison)


When a problem does occur, on average, MED crews correct the problem in less than one hour (SAIDI Comparison), again in the top quartile nationally.

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