Be Prepared For Emergencies...

• Keep a flashlight and battery powered radio on hand (with fresh batteries) 

• Learn how to check your circuit breaker panel or fuse box
  

If The Power Goes Out...

• DO NOT ATTEMPT TO MOVE OR TOUCH ANY POWER LINES, TREES OR OBSTACLES. 

• Look outside and see if the outage has affected your neighbors 

• If not, check your circuit breaker panel or fuse box for possible internal problems 

• If your neighbors are without power too, look around for any possible causes
  
  
• Trees or branches on the line
  
• Downed wires
• Flashes of light 

• Turn on your battery operated radio – we will advise the local stations of the problems and the status of the repairs 

• During normal business hours call 315-764-0253 to report the outage. 

• After business hours call 315-764-0676. 

• Be patient, other customers will probably be calling as well 

• Check on elderly relatives and neighbors and advise emergency services if they are in need of assistance 

• Be extremely careful if using kerosene lamps or generators 

• We will restore your service safely, quickly and efficiently